Your comments

Hello,

What is the exact issue that you have when trying to sign into account?
Do you have any error message?
How are you trying to sign in (Google, Facebook, Email)?

Best,

Dusan

Hello,


Please check the link below and try Step 2 and 3: Clear cache & data of the Play Store and Phone Restart

https://support.google.com/googleplay/answer/7513003?hl=

Let me know if that helped.


Best,

Dusan!

Hey,


You are going to be signed in to YouTube when you want to share your movie to a YouTube.
Please check this forum post on how to share on YouTube.

Best,
Dusan

Hello,

To change your background tap on 3 little circle button in top right corner > Go to Project Settings > Tap on Choose Background > After you choose the background tap on "Save Changes"


Best,
Dusan

Hola,

Responda las siguientes preguntas para que podamos entender mejor su problema:

1. ¿Cuál es el mensaje de error exacto que recibes? (Por favor, publique una captura de pantalla)

2. Agregue otro pequeño archivo de audio. ¿Funciona?

3. Cree un proyecto completamente nuevo y agregue otro pequeño archivo de audio. ¿Funciona?

4. Asegúrese de tener espacio libre en su dispositivo.

Saludos,

Dusan

Hello,

Are you saying that all your frames are there but when you press play to preview your animation it deletes some?
Does it happen with every project or only some of them?
Does it happen always or randomly?
Does it delete frames only or also a complete layer?


Best,

Dusan

Hi Bite,

Is your issue resolved?

Cheers,
Dusan

This has probably happened because you have at some point removed/changed a Google Play account that made the purchase.

To resolve the issue you must sign out of all other Google Play accounts and be signed only into the one that made the purchase, then clear the cache and data of google play and enter the app. Check this link on how to clear cache and data of Google Play Store app: https://support.google.com/googleplay/answer/7513003?hl=en

Let me know if that helped

Hello,

Could you please elaborate a bit more on your problem? What exactly are you trying to do?
Are you trying to backup your project or make a movie?
 

Best,
Dusan

Hi Bianca,

What is your iOS version and FlipaClip version?