Your comments

May we know the make and model of your device? Are you using an Android or iOS? At the moment, the Audio feature is only available via Android devices. To know more about it, kindly click on the Youtube link below.

If you're using an iOS device, the audio feature is currently under beta testing. You can sign up via this link http://www.visualblasters.com/betatester.html if you wish to test the Audio Feature.

Hello! The Audio feature is currently under beta testing for iOS devices. You can sign up via this link http://www.visualblasters.com/betatester.html if you wish to test the Audio Feature. Thank you!

If I may ask, are you using an Android device or iOS device?

Just to confirm, are you referring to purchasing the premium features? If I may ask, do you have multiple Google Playstore accounts? Can we please have you check if you're logged in on the correct account wherein you've purchased the premium features.

Hello! The Audio feature is currently under beta testing for iOS devices. You can sign up via this link http://www.visualblasters.com/betatester.html if you wish to test the Audio Feature. Thank you!

Are you able to reproduce the issue on your end then trigger a bug report right after so we can check the logs. Also, kindly send us a screen recording of the issue. This would really help our developers determine the root cause of it.

If I may ask, are you using the same GooglePlay store account wherein you have purchased the premium features before? If yes, once you've downloaded the app automatically you'll get all the premium features. Unfortunately, we can't transfer purchases from different accounts. Hope this helps!

Apologies for any delay in our response. Please make sure that the FlipaClip app has been installed from Google Playstore and also that the Unlocker has been installed from GooglePlay. Otherwise, you'll receive this error messages..

Hello. We do apologize for any inconvenience. Just to confirm, did you recently switched device and it asks you to pay for the Unlocker again on your new device? If you're still using the same Playstore account wherein you've previously purchased the Unlocker. You just need to download the Unlocker at your previously downloaded app list so you can have y our premium features back.

Hello. Apologies for any delay in our response. May I know what are you aiming to do with the project you have made? Are you receiving any error messages?