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- A few days ago I bought FlipaClip's 'Mix of all premium features' package for 12 Turkish Liras and the package that I bought was a one-time purchase. But a few days after I bought, ads started to appear again and I couldn't use any of premium features in my application. For example, it could be 3 layers, not 10 layers. Please restart the premium feature of my app. I am a user who likes to use your application.
I just bought the premium package today on my card and it said the payment went through but in my app it wasn’t working. So I tried to restore the payment because it took my money but that didn’t work either. Is there anyway to refund or fix this? I’m on IPhone 6s.
I have downloaded this app on School iPads (Gen 5 - ios 13.3.1). The app was deployed using Mosyle and I have contacte Mosyle support for the same.
Whenever I try to purchase premium features for the app, it comes up with the error "In-app purchase is not supported".
As per Mosyle, if an app is deployed via the VPP (ASM in this case), the in-app purchases are disabled.
Please share what are my possible options to get this working. Thanks :)
Hi Sahil, thank you for reaching out. The reason you can't purchase In-app content is because ASM doesn't support in-app purchases.
We are currently working on a beta version of FlipaClip for schools that makes all the features of FlipaClip available. If you are interested please send us an email to firstname.lastname@example.org.
I recently changed my mobile device to an iPad I had already paid for the
Premium categories in my old phone but when I put my accounts to my new iPad it says that I have to pay again for the premium and I already paid once and I really don't want to pay again just because i put my old account into a new ipad can i get some help please?
Customer support service by UserEcho