0
Fixed

Can't make a movie

이오지 2 years ago in iOS • updated by Jona (Co-Founder & Lead Developer) 1 year ago 10

My iOS device is MM192 J/A

The version is 10.2.1

And the problem is that I can't make it as a movie

I expected to save it as a MP4 (a video)

I hope this bug is fixed. (Or maybe it's a error

Answer

-3
Answer
Fixed

This problem should not be happening with the latest release 1.1.2. If the issue still happening please let us know.

Under review

Hey thanks for reporting the issue. I'm not sure what iOS device that is? Could you let me know how big the canvas size of the project is? Also, you can't build because it crashes?

I thought you were asking the model. However my device is iPad Pro and I tried all of the canvas sizes but it didn't work. And I think it's not crashing, cus it works fine after I click the button called 'make the movie' so I think the button has the problems.

Ok, so the "Make movie" button doesn't respond when pressed? Does the text get darker when pressed? Make sure you have a valid movie name at the top too.

Yes, I made a movie name and also the words gat darker. But it still doesn't work.

So is it only me that can't make a movie, or is it a bug that should be fixed?

Are you able to record your screen and show us what is going on? It would really help. I do want to resolve this once I can figure out what is going on. Thanks!

yes, i use an iPad Pro to animate and it does not work when pressed. How do i fix it?

From all the information provided we know that there is some issue with making a movie on iOS. It seems as of now that this is an issue with iPad Pro. Please confirm if the following describes the reported issue.


1. Open the project.

2. Tap on the top right more icon to expand menu.

3. Tap on Make movie.

4. Press MAKE MOVIE button.


Here are some questions.

  1. Pressing the MAKE MOVIE button doesn't do anything correct? 
  2. Does making a movie from the home page work?
  3. What iPad Pro do you have? The 9 or 12 inch?


-3
Answer
Fixed

This problem should not be happening with the latest release 1.1.2. If the issue still happening please let us know.

+1

I am having the same issues.  I click make movie then save video then the screen turns black and the app closes and it goes to my home screen.  The movie doesnt save.  I have an ipad mini and i have the latest version of 1.1.2 please help

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