0
Not a bug

Audio format not supported! e-70

DarkTheorist 3 months ago in Android updated 2 months ago 4

I tried to download an audio file into flipaclip, but even ones that had worked before where not working. And I need to sound time while animating. Please hurry to fix this!

Answer

Answer
Not a bug

Hello,

That error message means that the audio format is not supported. Please, try to convert it to mp3 and then try to add again.


Best,

Dusan

Under review

Hello,

Please answer the questions below so we can understand your problem better:

1. What is the exact error message that you get?

2. Are you trying to download from FlipaClip audio library or from your device?

3. Add another small audio file. Does it work?

4. Create a completely new project and add another small audio file. Does it work?

5. Please make sure that you have free space on your device.

Regards,

Dusan

Audio format not supported! e-70

Device

yes

yes

yes, there is free space

the problem is the specific file, all others work except for another one. 

Answer
Not a bug

Hello,

That error message means that the audio format is not supported. Please, try to convert it to mp3 and then try to add again.


Best,

Dusan