0
Answered

Cannot Connect to iTunes Store when trying to purchase

thrive365 3 months ago in iOS updated by Dusan Kolic 3 months ago 1

Hi- when I try to purchase a sound effects package, I get an error message that says “cannot connect to iTunes Store” then it shows NA on the red button where the $1.99 used to show. 

Answer

Answer
Answered

Hello,

Unfortunately, there is not much we can do about this issue because it is not an issue from FlipaClip side. It is something to do with your internet connection, system version, the device or your account itself, etc...

Please check some articles below that should help you how to determine the cause of the issue and fix it:
https://support.apple.com/en-us/HT201400

https://www.appledystopia.com/how-to/fix-connect-itunes-store-page-1/

https://www.tenorshare.com/itunes-tips/top-4-solutions-to-fix-the-cannot-connect-to-itunes-store-error.html

Let me know If I can be of any further help :)


Regards,

Dusan

Answer
Answered

Hello,

Unfortunately, there is not much we can do about this issue because it is not an issue from FlipaClip side. It is something to do with your internet connection, system version, the device or your account itself, etc...

Please check some articles below that should help you how to determine the cause of the issue and fix it:
https://support.apple.com/en-us/HT201400

https://www.appledystopia.com/how-to/fix-connect-itunes-store-page-1/

https://www.tenorshare.com/itunes-tips/top-4-solutions-to-fix-the-cannot-connect-to-itunes-store-error.html

Let me know If I can be of any further help :)


Regards,

Dusan