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Planned

I cannot restore project that is backed up on Google Drive

Alien Isotope 2 months ago • updated by Dusan Kolic 2 months ago 5 2 duplicates

I backed up my project to my Google Drive. I downloaded the backup, but the file format is not recognized, and I cannot open it in a file manager. I backed it up in multiple locations, so unlikely it is corruption, more a file type registration issue.

There should be an import/restore option in the main menu.

Answer

+1
Answer
Planned

I was able to reproduce the issue on my side also so looks like a bug. I have notified developers and they will take a look and resolve the issue ASAP

Duplicates 2

Under review

Hey,

Are you having an issue with backups from other locations or only with projects that are backed up on Google Drive?

unfortunately, I only chose the drive option, but different accounts. I had backed up a local copy, but it was lost unfortunately.

+1
Answer
Planned

I was able to reproduce the issue on my side also so looks like a bug. I have notified developers and they will take a look and resolve the issue ASAP

I'm sorry if I made English mistakes, I'm french. I wanted to correct myself, I didn't searched on videos but on the net, and I wanted to add that I have flipaclip premium, and I did not update it since I originally exported the backup file.

thank you for helping me !