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Under review

App Crashes after copy paste

Wilson TheRichMan 5 months ago in iOS updated by Jona (Co-Founder & Lead Developer) 5 months ago 8

Sometimes when I do the copy and paste after five minuets it crashes back to the home screen I have all of my files and stuff. All I just want is to stop crashing 

Under review

Hey Wilson,

We are really sorry for the inconvenience. 

What exactly are you trying to copy and paste?

Is it happening on all of your projects or only on a particualr one?
What is your device and iOS version?

It would be great if you can record your screen and attach it here for us :)

Thanks,

Dusan

my devise is an iPhone 6 the latest iOS version. I’m trying to copy and paste in my animation so the hair can move and stuff. I only made one project because I’m not done I barely started. But when I copy and paste a couple of minutes later it crashes 

Hi,


Are you trying to copy and paste a frame?

Best,

Dusan

yes and like every minute it crashes 

Hi Wilson,

Can you please make sure that you have enough free space on your device?
Also, have you tried to restart your phone?

I have a lot of space on my phone and I mean a lot I’ll try to restart my phone 

Ok, please let me know if issue is same after restart :)

Thanks,

Dusan

Hey Wilson, just wanted to follow up on this and see if you still have the issue?