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Locked out of device; How to backup projects?

Fiona Gray 3 years ago updated by Jona (Co-Founder & Lead Developer) 3 years ago 2

I've forgotten my phone password is there anyway of retrieving my saved projects - my son has changed and instantly forgotten his phone password and is locked out. We can reset his phone no probs but he has over 700 Flipaclip animations on the phone. Is there any way of saving them that anyone's knows of please? He's one mega upset and devastated 10 year old 😣 Thanks in advance!! Fickle38.

Answer

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Answered

Hey, oh man that really stinks... :/ I'm afraid projects would be lost if the device is reset.


Take a look at this webpage. It might help you reset the password. Hope that helps!

GOOD, I'M SATISFIED

Can't believe how quickly my question was answered!! Thanks so much!!

Satisfaction mark by Fiona Gray 3 years ago
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Answered

Hey, oh man that really stinks... :/ I'm afraid projects would be lost if the device is reset.


Take a look at this webpage. It might help you reset the password. Hope that helps!

Thanks for replying so quickly!! We will see if any of the options work for his phone. His Flipaclip works are so fantastic....and I know I'm biased, but they are. He's put so much work into them and has created a series of his own.......over 700 pictures 😢..not once have I even considered asking how they're all saved etc...he's 10, and when he realised that he may not get them back he cried his heart out!!! I'm trying all the options possible before we take the final step of resetting the phone......hopefully the link you posted will help. Thank you again ☺