+1
Under review

Not apple to play imported video!

catherinedittrich 4 months ago • updated by Giorgio (Developer) 4 months ago 2

I payed for video to be longer than 6 seconds and the video didn't play! I PAYED WITH MY MONEY! It's kinda a rip of and please fix problem and reply to me. Thank

Answer

Answer
Under review

Hi, sorry to hear that. In order to fix the problem, we would need a little bit more information from you. Could you please respond to the following questions:

What device do you have? (iPhone, Android, Tablet)

What OS version is it running?

Also, if you could send us the video you are trying to import to the following email: flipaclip@visualblasters.com. This will help us replicate your problem and fix it! 😉

If it is a bug, you should post it in the bugs section.

Answer
Under review

Hi, sorry to hear that. In order to fix the problem, we would need a little bit more information from you. Could you please respond to the following questions:

What device do you have? (iPhone, Android, Tablet)

What OS version is it running?

Also, if you could send us the video you are trying to import to the following email: flipaclip@visualblasters.com. This will help us replicate your problem and fix it! 😉