+2
Not a bug

Won’t let me save or share

Beth 1 year ago in iOS updated by Jona (Co-Founder & Lead Developer) 1 year ago 1

I purchased the option to share and save the video but it won’t let me save it to my phone!? It only lets me save it to the iCloud Drive which I can’t access for some reason... it also doesn’t let me share it to anyone. please help?

Answer

Answer
Not a bug

Hello! The option to share and save a video is free. You are likely trying to save and share a project backup which is a paid feature. In order to save and share a movie you first need to "Make" the movie. You can make a movie by opening the project you want to share and press the top right corner 3 dot icon to expand the more menu. There tap on the "Make movie" option. After making the movie you will be provided with options to share it. Hope this helps!

Answer
Not a bug

Hello! The option to share and save a video is free. You are likely trying to save and share a project backup which is a paid feature. In order to save and share a movie you first need to "Make" the movie. You can make a movie by opening the project you want to share and press the top right corner 3 dot icon to expand the more menu. There tap on the "Make movie" option. After making the movie you will be provided with options to share it. Hope this helps!