+32
Answered

Мake sure you haven't removed SD card error message

Charlotte567 1 aasta tagasi Android uuendaja Dusan Kolic 3 nädalat tagasi 21 13 duplikaadid

Hey flipaclip, when I was finishing an animation my app crashed and when I opened it up and pressed on my animation, it said 'missing files' 'please make sure you haven't removed SD card, changed SD card or deleted files on SD card.' I'm very lost about it, and I'll have to start again.

Vasta

Vasta
Answered

Hi,


We are really sorry that this happened but unfortunately, it looks like your projects got deleted from your device for some reason. If you haven't backed up your projects manually there is very little chance to recover them.
Try to restart your phone and see if some projects will be back. Also, try to reinsert your SD card.

If you have moved FlipaClip to SD card please check this thread that might help you: https://support.flipaclip.us/communities/1/topics/4208-recover-projects-after-moving-flipaclip-to-sd-card


Also, check this thread on what could have caused this and how to prevent it in the future: https://support.flipaclip.us/communities/1/topics/712-project-drawings-getting-deleted

Best,

Dusan

Duplikaadid 13

+2

the same thing happened to me today! None of my animations are loading and I put so much work into them! It'll really suck if the get lost. I tried reinserting the SD card and that still did nothing! I went to make sure none of them are gone and they are still there?? Please fix this

+1

I know all my projects say that and I'm working on a new animation and I will cry if it gets lost...idk how to restore it ;^; and I never even touched my SD card...do I even have one?Idk...plz fix this

+1

The same happened to me :'( one minute ago

the app told me to make space on my device, I deleted files taking care not to delete anything from the app and when I reopened the app all my projects were deleted

Did you ever get a fix for this?  This is happening to my app too and I am not able to access any of my drawings.

+1

the same with me i was so sad when it happened AND GUESS WHAT I DONT HAVE AN SD CARD SO THAT MADE ME MORE SAD AND NOW IN THINKING ILL NEVER GET TO CONTINUE ON THIS ANIMATION IVE BEEN WORKING ONNNNNNN

I have the same problem! I hate this bug! I've been working very hard to create my animations... Please developer, answer us how we can recover them? 

they are all blank and i havent deleted anything that would delete any of my animations. Im really confused!? Why is this happening!?

i dont even have an sd card in my phone!

Idk how but I have the same thing. Every time I get on flipaclip it erased my best animation I am so mad 👿👿👎👎😾 I hate flipaclip when it does that 😡👿 do they have a fix yet?  Please 😫🙏🙏💓

posted somthing ages ago on my page!! Still havent gotten a reply ;o;

They dont want to listen to our complaints, seen many people, including me, with this problem

I have more screenshots and everything on my profile, im having the same issue

Vasta
Answered

Hi,


We are really sorry that this happened but unfortunately, it looks like your projects got deleted from your device for some reason. If you haven't backed up your projects manually there is very little chance to recover them.
Try to restart your phone and see if some projects will be back. Also, try to reinsert your SD card.

If you have moved FlipaClip to SD card please check this thread that might help you: https://support.flipaclip.us/communities/1/topics/4208-recover-projects-after-moving-flipaclip-to-sd-card


Also, check this thread on what could have caused this and how to prevent it in the future: https://support.flipaclip.us/communities/1/topics/712-project-drawings-getting-deleted

Best,

Dusan

For me I will power off my phone and turn it back on because most of your project files will come back. But there is about one or two project files that won't have access anymore.

this is really true! I have worked on my animations for 2 days! Then it just makes it missing!