+25
Respuestas

Мake sure you haven't removed SD card error message

Charlotte567 hace 1 año en Android actualizado por Dusan Kolic hace 4 meses 18 11 duplicados

Hey flipaclip, when I was finishing an animation my app crashed and when I opened it up and pressed on my animation, it said 'missing files' 'please make sure you haven't removed SD card, changed SD card or deleted files on SD card.' I'm very lost about it, and I'll have to start again.

Respuesta

Respuesta
Respuestas

Hi,


We are really sorry for the inconvenience but unfortunately, looks like your projects got deleted from your device for some reason. Unfortunately, if you haven't backed up your projects manually there is no way to recover them.

Try to restart your phone and see if some projects will be back.

Are you using some kind of Android cache/data cleaner? When cleaning your device those apps can by mistake remove some of the FlipaClip folders.

Also, please make sure that you have enough free space on your SD card all the time. To run properly FlipaClip requires at least 100MB of free storage space.

Best,

Dusan

Duplicados 11

+2

the same thing happened to me today! None of my animations are loading and I put so much work into them! It'll really suck if the get lost. I tried reinserting the SD card and that still did nothing! I went to make sure none of them are gone and they are still there?? Please fix this

+1

I know all my projects say that and I'm working on a new animation and I will cry if it gets lost...idk how to restore it ;^; and I never even touched my SD card...do I even have one?Idk...plz fix this

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The same happened to me :'( one minute ago

the app told me to make space on my device, I deleted files taking care not to delete anything from the app and when I reopened the app all my projects were deleted

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the same with me i was so sad when it happened AND GUESS WHAT I DONT HAVE AN SD CARD SO THAT MADE ME MORE SAD AND NOW IN THINKING ILL NEVER GET TO CONTINUE ON THIS ANIMATION IVE BEEN WORKING ONNNNNNN

I have the same problem! I hate this bug! I've been working very hard to create my animations... Please developer, answer us how we can recover them? 

they are all blank and i havent deleted anything that would delete any of my animations. Im really confused!? Why is this happening!?

i dont even have an sd card in my phone!

posted somthing ages ago on my page!! Still havent gotten a reply ;o;

They dont want to listen to our complaints, seen many people, including me, with this problem

I have more screenshots and everything on my profile, im having the same issue

Respuesta
Respuestas

Hi,


We are really sorry for the inconvenience but unfortunately, looks like your projects got deleted from your device for some reason. Unfortunately, if you haven't backed up your projects manually there is no way to recover them.

Try to restart your phone and see if some projects will be back.

Are you using some kind of Android cache/data cleaner? When cleaning your device those apps can by mistake remove some of the FlipaClip folders.

Also, please make sure that you have enough free space on your SD card all the time. To run properly FlipaClip requires at least 100MB of free storage space.

Best,

Dusan

For me I will power off my phone and turn it back on because most of your project files will come back. But there is about one or two project files that won't have access anymore.