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Answered

Can you use premium features bought with same account on two devices?

Jhank O-Shotta 2 years ago updated by Dusan Kolic 3 months ago 7

 I paid for premium services and downloaded the app to a different device can I use premium features there?

Answer

Answer

Hello,

Yes, you are able to use premium features on two devices at the same time. Just make sure that you install FlipaClip using the original Google Play/Apple account that made the purchase.

i have the same problem now, i also did payed and now i cant use it bc of my othe phone

Same I'm about to use my new phone but I'm trying to figure out how I can switch it to the new one cuz I payed for it and have a lot of videos that are not done that I want to finish!

they have to be same device type (Android or iPhone) if it is the same system type them wait for the original account to sync with the device and apps

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Answered

Hi, if the new device is the same platform as the old one you should have no problem. Make sure you are using the same Google Account on your new device, if not take a look at this link on how to retrieve your in-app purchase. 


NOTE: Make sure to back up your projects and send them to the new device or they will be deleted. FlipaClip does not back up projects automatically.

hi there, i bought premium features for my daughter and she cant acces them. Its telling her she needs to pay for them again. Its on the same device and usingbthe same account. PLEASE HELP ASAP

Hi Justin, are you on iOS or Android?

Answer

Hello,

Yes, you are able to use premium features on two devices at the same time. Just make sure that you install FlipaClip using the original Google Play/Apple account that made the purchase.