+6
Answered

Projects got deleted after moving them

iSarah 2 years ago in Android • updated by Dusan Kolic 3 months ago 4 1 duplicate

All my work was deleted after. I switched the import of downloads from. internal memory to sd card and also I  can`t create an account on the app and of course, I spend money on effects.

Answer

Answer
Answered

Hey,

We are really sorry you've lost your animations. I understand you have spent time and efforts on each drawing and the last thing we want to happen is to lose the drawings :(

Unfortunately, your FlipaClip projects cannot be recovered anymore if you haven't backed them up manually. 

The projects are temporarily saved in your mobile storage, when you moved them, the string that links the drawings from the FlipaClip to the root folder (local folder in your device where the data are temporarily stored) got broken so even if you have moved the files back to the original folder, it did not restore the projects in your FlipaClip.

Again, my sincere apologies!

Dusan

Duplicates 1

I have that problem the same I have only .fci if you know how restore please tell me

S A M E. 

Ive posted something a bit more descriptive on my page,, screenshots and everything

S A M E

they just wont listen! Ive found so man people with this problem!!

Answer
Answered

Hey,

We are really sorry you've lost your animations. I understand you have spent time and efforts on each drawing and the last thing we want to happen is to lose the drawings :(

Unfortunately, your FlipaClip projects cannot be recovered anymore if you haven't backed them up manually. 

The projects are temporarily saved in your mobile storage, when you moved them, the string that links the drawings from the FlipaClip to the root folder (local folder in your device where the data are temporarily stored) got broken so even if you have moved the files back to the original folder, it did not restore the projects in your FlipaClip.

Again, my sincere apologies!

Dusan