Welcome to the official FlipaClip support forum!

Share with us your ideas, ask questions and get direct support from the developers right here!


QUESTION AND IDEA POSTS

If you have a question or idea, start by typing it in the input box provided below. All similar topics will be shown. If you don’t find an answer then simply post a new question or idea.


BUG POST

If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with the same issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.


Common details we need for reported bugs:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

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Latest updates 2,436

+3

How do I restore my purchase?

EmperorKira 1 year ago in Android • updated by bernievwalsh 2 months ago 2
+1

Canvas rotation

dadaking0313 2 months ago in Android 0

Popular topics 2,088

+2

why can't I delete frames

//korean Tale// 4 months ago in Android 0
+2

Deleting frames

sassyturtlewithabow 4 months ago 0

Currently in progress 1

+22
Started

Paint bucket bug

User 413 1 year ago in Android • updated by millowcreek 4 months ago 6
0
Planned

Good but

Anonymous 3 years ago • updated by Jona (Co-Founder & Lead Developer) 3 years ago 1

Open bugs 408

0
Under review

I cant rotate so now my animations are crapy

Bendy TheDancingDemon 1 year ago in Android • updated by Jona (Co-Founder & Lead Developer) 1 year ago 1
0

Keyboard Shortcuts in V2

IanJTurner 1 year ago in Android / Beta • updated by Jona (Co-Founder & Lead Developer) 1 year ago 5
0

Flies out !!

Ayumi Fly 1 year ago • updated by User 413 1 year ago 1
0

Black screen/Slow animation

User 413 1 year ago in Android 0

+1

How do you put in pictures?

.:Animating_Ginger:. 2 years ago in iOS 0

I wanted to add nice backgrounds to my animations, but there is no way to add them and I am no good at making backgrounds. I am on the iOS versio

+1
Fixed

Color palettes

Sugarbug 2 years ago in Android / Beta • updated by Jona (Co-Founder & Lead Developer) 6 months ago 1

Since the update all my custom color palettes are gone.

+1

I signed up for the contest, but I haven't gotten the email yet.

Pudd danimoo 2 years ago • updated by Sugarbug 2 years ago 1

I signed up for the latest contest, animating the music "unravel" but I haven't gotten the email yet. It's possible I typed my address wrong, but I don't know how to retype it or get back to that screen.

+1
Fixed

Zooming glitches

Sugarbug 2 years ago in Android / Beta • updated by Jona (Co-Founder & Lead Developer) 6 months ago 1

When zooming in on my animation, if I am close to the border it glitches to zoom in all the way in almost the middle of the canvas

Rather annoying

+1
Planned

PLEASE HELP! Vertical/Horizontal: Auto/Locked Option

Shane Newville 2 years ago in Android • updated by Jona (Co-Founder & Lead Developer) 2 years ago 1

First thing I noticed on FlipaClip v2 was it defaults to vertical view and I have to turn on Screen Rotation in order to do Horizontal. My phone is extremely annoying with how it decides when to switch.

Please make this as option so I can go back to using FlipaClip without fighting my phone's dumb ideas of when its best to auto switch between vertical and horizontal.

Answer

Hey thanks for the idea! So you would like to lock the orientation change. I'll add this to our list. Thanks!

+1
Answered

How do I add photos on the iOS?

*currently screaming* 2 years ago in iOS • updated by Ralph (Support) 2 years ago 1

I just downloaded the iOS version on my phone today but I can't fine where to add photo. Idk if it's just me or if it's something you need to pay for.

+1
Answered

Duplicating frames on IOS

kandy kat 2 years ago in iOS • updated by Jona (Co-Founder & Lead Developer) 11 months ago 5

I've been animating on the IOS version for an hour now, and I am having problems with duplicating. For example, when I try to duplicate a frame, it just comes out as a blank frame. Same thing happens on multiple frames, too. If there a way to prevent it? Or is it just a bug? Please let me know, thanks

Answer

This should be fixed on the latest current release.

+1

Audio and Copy and Paste Multiple Slides

LuckyTiggerTalia 2 years ago in Android 0

I love this app, but can you please add something to insert audio with and it would be great if it was possible to select more than one slide/frame to copy and paste.

+1
Planned

Add shapes tool

Thao nguyen 2 years ago • updated by Jona (Co-Founder & Lead Developer) 2 years ago 2

You should make a shape feature so that when your animating you can make perfect shapes!!! Btw I love this app!!!!