Welcome to the official FlipaClip support forum!

You can recommend ideas, ask questions and get direct support from the developers.


QUESTION AND IDEA POSTS

If you have a question or idea, start by typing it in the input box provided below. All similar topics will be shown. If you don’t find an answer then simply post a new question or idea.


BUG POST

If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with the same issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.


Common details we need for reported bugs:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get FlipaClip now on Google Play or the AppStore!

Latest updates 1,765

Popular topics 1,429

+8

Help us do audio and have voice

Vacayboy 11 months ago in iOS • updated by Victoria 10 months ago 1
+6

how to collab

maddison.sieren 1 year ago • updated by Tatiana 5 months ago 1

Currently in progress 1

+13
Started

Paint bucket bug

User 413 10 months ago in Android • updated by chlorosomnia 7 months ago 5
+2
Under review

​Add 1920x1080 canvas size option

Alansidnei Santos 2 years ago • updated by IanJTurner 2 years ago 4
+2
Under review

Navigation/Magnification Tool with Right/Left hand option

Jack 2 years ago • updated by Ralph (Support) 2 years ago 1
+2
Under review

Vertical animation export?

Jarrett Billingsley 2 years ago • updated by Ralph (Support) 2 years ago 1
+2
Planned

Undo/Redo using volume buttons

Anonymous 2 years ago • updated by Jona (Co-Founder) 2 years ago 3
+2
Planned

Remarks on the new update

duanra 3 years ago • updated 3 years ago 8

Open bugs 245

0

Please Make It Where there isnt white Everytime you draw.

SuperCatTheGreat 10 months ago in Android • updated 10 months ago 2
+2

Can't go back onto animation

Tron Betyouwannaknow 1 year ago in Android • updated by The Fabulous Gamer (Nefret 100 12 months ago 1
+2

Rotation and Dilation blur?

Pinballwiz60 1 year ago • updated by duanra 1 year ago 2
+2

Lag

Pinballwiz60 1 year ago in Android 0

+5
Under review

Remember draw tools settings states globally across projects

Anonymous 3 years ago • updated by Morgan Loomis 3 years ago 6
Hi. A small suggestion; would it be possible for the pencil, brush and eraser tools always to retain their previous settings, even when starting a new project?
Answer
Jona (Co-Founder) 3 years ago
Thanks for the feedback. It will be interesting to hear everyone's feedback on this. It makes sense but I'm not sure what the majority of users would prefer as a default solution.
Completed

the lag and layer

Anonymous 2 years ago • updated by Jona (Co-Founder) 7 months ago 2

after about 100 frames my animation gets really slow and laggy. Is there a way you can make it faster? And maybe you can add a layer with opacity levels and a duplicate layer (that duplicate a selected layer) and I saw you added 3 more layers, and thats fantastic! But is there a way to have unlimited layers? Sorry for the amount of questions, but im so curious! This app is well made and fantastic too!

Answer
Jona (Co-Founder) 7 months ago

More information about common issues with live animation playback.

http://support.flipaclip.us/topics/707-live-video-playback-common-issues/

+5
Planned

How to post on youtube (from amazon device)

Anonymous 2 years ago • updated by Graceotter 4 months ago 2

I can't post my animation on to YouTube, just because I don't have an android device. Please put YouTube feature on amazon devices

Answer
Jona (Co-Founder) 2 years ago

Thanks for your request. Yes, we are aware of YouTube direct upload not being possible on Amazon devices. The reason is that there is no GooglePlay app store installed. We have this planned to attempt to support YouTube upload without GooglePlay app store.

+5
Completed

Fullscreen canvas

Anonymous 3 years ago • updated by Jona (Co-Founder) 6 months ago 2
On smaller devices screen real estate is important.  Currently the drawing area does not extend to the edges making fine work more difficult.  
If the menus were hidable,it would free up even more area.

Cheers
Answer
Jona (Co-Founder) 6 months ago

After release v2 we have made the canvas extend all the way to the screen edges!

+4

I can't open my flipaclip! I just downloaded it and it won't work! It won't open it keeps saying "unfortunately, flipaclip has stopped responding/working"

Angel Bernardo 3 days ago in Android 0

I can't open my flipaclip! I just downloaded it and it won't work! It won't open it keeps saying "unfortunately, flipaclip has stopped responding/working" please fix this or maybe help me why this is happenings! It worked to my mom's phone but mine nope! I just deleted it cuz my storage is full and now I'm trying to get it back and it won't work! Plz help 

+4

add correction tool

Jasper John Aquino 1 week ago • updated by Ravencroft360 6 days ago 2
+4

Everytime I try to put audio on my movies, it says "Audio Trim failed Error=-64"!!

NoahTurboMations 3 weeks ago in Android • updated 3 weeks ago 0

I use a Samsung Galaxy Note and it won't let me put some audio on my movies, because it says "Audio Trim failed Error=-64" everytime I try to add audio!!

I just don't know if it's a bug or anything, but that doesn't look right at all!

+4

Add a music option while animating cause thats what helps me time the animation

EnragedOwl 2 months ago 0

Add a music option while animating cause thats what helps me time the animation

+4

How do you add sound to your animation?

BeanBeanStudios 3 months ago 0

I made a animation, and I can’t add any sound so I technically wasted 4 hours of my life with wasted crap. But I really like the app, so I’m keeping it until I find out how to add sound. -_-