Welcome to the official FlipaClip support forum!

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QUESTION AND IDEA POSTS

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BUG POST

If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with the same issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.


Common details we need for reported bugs:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

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Latest updates 2,436

Popular topics 2,088

+3
Under review

Blur Filter

Jalen burke 2 years ago • updated by Ralph (Support) 2 years ago 1
+3

Nudge Tool

Shane Newville 2 years ago • updated 2 months ago 9

Currently in progress 1

+23
Started

Paint bucket bug

User 413 1 year ago in Android • updated by millowcreek 4 months ago 6
0
Planned

Good but

Anonymous 3 years ago • updated by Jona (Co-Founder & Lead Developer) 3 years ago 1

Open bugs 408

0

Lineart problem..

Kiarg 9 months ago in Android 0
0

I can’t create a movie in iOS

Bluerse_ 9 months ago in iOS 0
0

Project prombles

tmjkitty73 9 months ago in Android • updated 9 months ago 1
0

Video

Angel 10 months ago in Android 0
+1

When I try to add a background video it saysdon’t have enough layers though I spent 2 hours redoing the frames. So now I have to look through 450 frames to find the 1or 2 fr

dkbrouwer 8 months ago in iOS 0

When I try to add a background video it says I don’t have enough layers though I spent 2 hours redoing the frames. So now I have to look through 450 frames to find the 1or 2 frAmes with the problem please add a button so I can look at all the frames layers at once but ok I’ll redo it because I’m guessing that that button will be hard and later useless so if you could focus on adding more layers and audio

+1

Frames Viewer

Revalvabe 8 months ago in Android 0

     I was finishing up an animation that I had spent just under two days on, and I went to the frames viewer to get rid of a few unwanted frames. I tapped the "select all" button, and not realizing that I was deselecting the frames I wanted to get rid of, I pressed delete. 

     When I realized what I had done, I went to cancel the edit only to find that there was no way to cancel it. At that point I was freaking out, and I tried to see if I could undo it.... it wouldn't let me undo either.

     Now I  understand that a lot of that stuff was my fault. I should have been paying closer attention. But when it comes to something like that, we as users should be able to cancel something like that, or at least be able to undo it.

     Now I've lost an entire animation just because it wouldn't let me fix my mistake.

     I strongly suggest adding a select tool instead of a select all tool, or adding a cancel button for situations like this one.


Thankyou.

+1

Cant restore purchases - Please help!

Lucena Skye 8 months ago in Android 0

I've been using FlipaClip for almost around a year now, and I had purchased all the unlockers. Recently I reset my tablet so there was nothing on it. I redownloaded the app, but there's no option for me to restore my purchases? Please help! I dont want that money to have gone to waste, and then need to waste more of it.

+1

Payed for no water marks but there’s no settings in movies to switch it off

Dominic Play 8 months ago in iOS 0

I payed money to remove the water mark but there’s no setting in movies or anything to switch it off

+1

Copy paste pictures

xxwolfywolfxx44 9 months ago in iOS 0

I feel we should be able to copy and paste pictures into our animations. For example, if you can only draw traditionally you can put it in here and still animate it

+1

contest

cinqmon 9 months ago 0

I don't get notified for contest, and cannot enter them. This has been happening for a long time. Please help.

+1

I can’t export my project.

Project export ios 9 months ago in iOS 0

There is no way to export the project.

I clicked the project long or pushed the button looks like ‘up narrow on cloud’

But nothing happened.. of course I bought ‘All premium feathers included’

Please tell me how I should do? Is it a bug?

+1

Missing files without disturbing SD card

undertaleaj5 9 months ago in Android 0

I've been working on a few animations for months now and it says i have missing files. I REALLY need them back because on of the things was for a big school project that is most of my grade. I havent done anything with the SD card, please help me