Welcome to the official FlipaClip support forum!

Share with us your ideas, ask questions and get direct support from the developers right here!


QUESTION AND IDEA POSTS

If you have a question or idea, start by typing it in the input box provided below. All similar topics will be shown. If you don’t find an answer then simply post a new question or idea.


BUG POST

If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with the same issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.


Common details we need for reported bugs:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

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Latest updates 2,700

Popular topics 2,349

+3

Add Audio

Serena 1 year ago in Android 0
+3

Please, add a support of IOS 9

Тимофей 1 year ago in iOS 0
+3

Problem

|Tyra| 1 year ago in iOS 0

Currently in progress 1

+24
Started

Paint bucket bug

User 413 1 year ago in Android • updated by 林 张 4 days ago 7
0
Planned

Background layer

Ricardo Roehe 3 years ago • updated 3 years ago 2
0
Planned

Good but

Anonymous 3 years ago • updated by Jona (Co-Founder & Lead Developer) 3 years ago 1

Open bugs 475

0

I cant move the layers

Kaya 5 months ago • updated 5 months ago 0
0

Stylus only setting not working

Wolfinz 5 months ago • updated 5 months ago 4
0

The fill bucket is completely broken.

calamity2006 5 months ago 0
0

Some problems

Kaya 5 months ago in Android • updated 5 months ago 0
0

It was deleted off my phone

vickymwalker 5 months ago in Android 0
+1

Please fix because I also paid for this app

gamingbrojr 3 months ago 0

the app says i can’t access my photos on her to go to settings and allow FlipaClip to access my photos but when I go to settings there isn’t a button to allow it. I don’t want to delete the app because I paid. And the weird part isn’t I’ve been using photo’s but al of a sudden it stopped letting me use them 

+1

Two-finger-tap to undo

Jonathan Fitzgerald 3 months ago in iOS 0

Can there be a function to undo by tapping with two fingers at once?

+1

Ability to change default background

Jonathan Fitzgerald 3 months ago in iOS 0

I'd like to be able change the default background to be plain white.

+1

How do I download my animations?

Saeed1256 3 months ago in Android 0

Download

how do I download my animations on Android I press make movie I can't scroll I can't do anything I don't get it!!!!!!!!!!

+1

Duplicate Entire Layer

PinkKitty10102 3 months ago in iOS 0

I was wondering if there is a way to duplicate an entire layer and all the drawings on all the frames without having to individually copy each frame and paste onto another layer. Normally on most drawings apps I duplicate a layer and go and colour in the second layer so my original line art is safe. This is incredibly tedious and exhausting when doing it in FlipaClip. Is there a way to bulk duplicate a layer, or could that be implemented in the future? Thanks. :)

+1
Under review

Я платила за полную версию но у меня она не работает

Dasha 3 months ago in Android • updated by Jona (Co-Founder & Lead Developer) 3 months ago 1

не работаееееееееееет!

Answer

Thank you for writing us about this. This is an issue that has been reported by some users. We are currently looking into this. Please make sure the account that made the original purchase is active on the GooglePlay app.

----

Спасибо, что написали нам об этом. Это проблема, о которой сообщают некоторые пользователи. В настоящее время мы изучаем это. Убедитесь, что учетная запись, в которой была сделана первоначальная покупка, активна в приложении GooglePlay.


+1
Declined :(

Fci File

Dark Spriter 3 months ago in Android • updated by Jona (Co-Founder & Lead Developer) 3 months ago 1

Please Change The Fci File to Png File

Png Files was really helpful in the old version for importing Backgrounds and Crop it


But If You Can't, Then tell me how to convert png files to fci 

Thanks

Answer

We have moved to our proprietary file type fci. This boosted the app performance to over 25% and also decreased file size required by pngs. That is why we moved away from pngs. You can easily convert your project images to pngs by exporting them as png sequence when going into the Make Movie screen. Hope this helps.

+1

video is not added to the project

Alia 3 months ago in Android 0

Video is not added to the project, just adding empty frames. Why?