Welcome to the official FlipaClip support forum!

Share with us your ideas, ask questions and get direct support from the developers right here!


QUESTION AND IDEA POSTS

If you have a question or idea, start by typing it in the input box provided below. All similar topics will be shown. If you don’t find an answer then simply post a new question or idea.


BUG POST

If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with the same issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.


Common details we need for reported bugs:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

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Latest updates 2,166

+1

Audio wont work

FlyingCupCake Animations 3 weeks ago in Android 0
+1

make parallax effect

Bruno Santos 4 weeks ago 0

Popular topics 1,822

+3

Some ideas...

Mrc26 1 year ago in Android • updated by Oolaboi22 1 year ago 1
+3

Change has a lot of problems.

WowzerxRoblox 1 year ago • updated by TheEpicFace 1 year ago 1

Currently in progress 1

+18
Started

Paint bucket bug

User 413 1 year ago in Android • updated by millowcreek 2 months ago 6
0
Planned

Good but

Anonymous 3 years ago • updated by Jona (Co-Founder & Lead Developer) 3 years ago 1

Open bugs 343

0

Help. I cant find the unlocker

Corinne Moonwatcher 7 months ago in Android 0
0

Comeback Event Animation Keeps Crashing When Exporting to MP4

Darkumar 7 months ago in iOS • updated 7 months ago 1
0

Lineart problem..

Kiarg 7 months ago in Android 0
0

I can’t create a movie in iOS

Bluerse_ 7 months ago in iOS 0
+1

I can't add videos!

• Starry_Galaxies • 6 months ago in Android 0

I just got the full version of flipaclip, and the import video option won't let me add videos! If this is a bug or error, could you please fix it? 

Thank you

+1

How do you know when there is a competition?

dude 6 months ago in Android 0
+1

Not being able to log into YouTube

Sparkle8205 6 months ago • updated by Mellyn 6 days ago 1

i am on a kindle fire 7 and when I went into the flip a clip app to log into yt so I didn't have to buy premium again it would not let me at all. Help

+1

When I try to add a background video it saysdon’t have enough layers though I spent 2 hours redoing the frames. So now I have to look through 450 frames to find the 1or 2 fr

dkbrouwer 6 months ago in iOS 0

When I try to add a background video it says I don’t have enough layers though I spent 2 hours redoing the frames. So now I have to look through 450 frames to find the 1or 2 frAmes with the problem please add a button so I can look at all the frames layers at once but ok I’ll redo it because I’m guessing that that button will be hard and later useless so if you could focus on adding more layers and audio

+1

Frames Viewer

Revalvabe 6 months ago in Android 0

     I was finishing up an animation that I had spent just under two days on, and I went to the frames viewer to get rid of a few unwanted frames. I tapped the "select all" button, and not realizing that I was deselecting the frames I wanted to get rid of, I pressed delete. 

     When I realized what I had done, I went to cancel the edit only to find that there was no way to cancel it. At that point I was freaking out, and I tried to see if I could undo it.... it wouldn't let me undo either.

     Now I  understand that a lot of that stuff was my fault. I should have been paying closer attention. But when it comes to something like that, we as users should be able to cancel something like that, or at least be able to undo it.

     Now I've lost an entire animation just because it wouldn't let me fix my mistake.

     I strongly suggest adding a select tool instead of a select all tool, or adding a cancel button for situations like this one.


Thankyou.

+1

Cant restore purchases - Please help!

Lucena Skye 6 months ago in Android 0

I've been using FlipaClip for almost around a year now, and I had purchased all the unlockers. Recently I reset my tablet so there was nothing on it. I redownloaded the app, but there's no option for me to restore my purchases? Please help! I dont want that money to have gone to waste, and then need to waste more of it.

+1

Payed for no water marks but there’s no settings in movies to switch it off

Dominic Play 6 months ago in iOS 0

I payed money to remove the water mark but there’s no setting in movies or anything to switch it off