Welcome to the official FlipaClip support forum!

You can recommend ideas, ask questions and get direct support from the developers.


QUESTION AND IDEA POSTS

If you have a question or idea, start by typing it in the input box provided below. All similar topics will be shown. If you don’t find an answer then simply post a new question or idea.


BUG POST

If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with the same issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.


Common details we need for reported bugs:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

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Latest updates 1,449

Popular topics 1,135

+3

Please, add a support of IOS 9

Тимофей 4 months ago in iOS 0
+3

Problem

|Tyra| 4 months ago in iOS 0
+3

I bought the full version, but it's not saying I did

sweetwaterburns 4 months ago in Android • updated by Stacey 4 months ago 1

Currently in progress 2

+528
Started

Add audio/sound/music option

Anonymous 3 years ago • updated by Dan Dan 1 day ago 118
+8
Started

Paint bucket bug

User 413 7 months ago in Android • updated by chlorosomnia 5 months ago 5
0
Planned

Background layer

Ricardo Roehe 2 years ago • updated 2 years ago 2
0
Planned

Good but

Anonymous 2 years ago • updated by Jona (Co-Founder) 2 years ago 1

Open bugs 188

0

Onion skin bug

Softieblupaw 4 months ago in Android / Beta 0
0

Deleted animation

poohbearlove21 4 months ago in iOS 0
0

Can't see fps button

Lemon Llama 4 months ago in Android 0
0

Crashes after adding video

Cam 4 months ago in Android 0
0

"Update Unlocker" message, though I never bought the unlocker??

Drewby 5 months ago in Android • updated 5 months ago 1
+2
Planned

Make FlipaClip available on Windows Phone

Anonymous 3 years ago • updated by Jona (Co-Founder) 3 years ago 1
What an amazing application your team has made. It does wonders! I was fascinated to find myself being too docile to learn to animate my drawings so easily. You should be awarded something for your outstanding contribution to the Google play store! Please, introduce your app for Windows Phone 8.1 as it's frustrating for me to borrow my brother's phone just to use your amazingly impactful app. Awesome job guys!
Answer
Jona (Co-Founder) 3 years ago
Thanks for the awesome feedback! It is really awesome to read them and helps us fuel up to continue working hard! :)

We would love to have FlipaClip available on Windows for sure! We are currently looking into building our main technology to be easily used on multiple platforms including Windows. We hope we can get started sometime this year.
+2
Completed

Add paste between frames option to the stage timeline

tom dytrych 3 years ago • updated by Jona (Co-Founder) 10 months ago 2
Great app - idea for future versions. 
The way you add a new frame by cloning the previous frame - would be great if you could go to any point in the film and insert a frame copied from the previous frame - I know you can do this in the frame window but it would be easier and more intuitive in the normal edit window...
Answer
Jona (Co-Founder) 10 months ago

As of FlipaClip v2 the requested features are now available! Simply long press the frame on the timeline to get the options.


+2
Completed

Reorder frames

Ricardo Roehe 2 years ago • updated by Jona (Co-Founder) 2 years ago 4
Hello!

How about the ability to move / reorder frames?
Open the "frames viewer", hold a frame then drag and drop to put it in other position.

Cheers!
Answer
Jona (Co-Founder) 2 years ago

This feature is now part of our latest release v1.5.1.0!

+2
Completed

Add more layers

Anonymous 3 years ago • updated by Jona (Co-Founder) 2 years ago 2
Can you add a couple more layers? It would be a TON easier if you did. Maybe 5 more I would recommend.
Answer
Jona (Co-Founder) 2 years ago

More layers have been added. We now provide 6 layers. In the near future we will look into adding more layers.

+2
Planned

timecodes/ pasting a frame multiple times at once

trabitboy 3 years ago • updated by Jona (Co-Founder) 3 years ago 3
When working in the storyboard view,
something I end up doing quite often is duplicating a frame 5 or 6 times to add "time" and test the rythm of the short movie before animating the interval.

It's a bit repetitive, just adding the option to "paste n times" in the storyboard view would increase my daily productivity :)

Timecodes might be a more complex solution to that.
Answer
Jona (Co-Founder) 3 years ago
This is definitely one of those areas that we will begin improving very soon and a lot. 

Your suggestions are great and are right on what we are looking into.

Thanks for the feedback!
+2
Planned

Undo option for projects

Anonymous 3 years ago • updated by Jona (Co-Founder) 2 years ago 1
I accidentally deleted a wrong project please do a undo button
Answer
Jona (Co-Founder) 2 years ago
Thanks for your feedback. This is a great idea. We will look into it.
+2
Planned

you should make a tutorial on how to animate

Anonymous 2 years ago • updated by Jona (Co-Founder) 2 years ago 1
There are people who download FlipaClip but don't know how to animate so I suggest that there should be a tutorial
Answer
Jona (Co-Founder) 2 years ago
Thanks for your feedback and idea. We also believe it would be useful. We will hopefully add one soon.
+2
Planned

Can I have my projects back? (Idea and problem)

Anonymous 2 years ago • updated by Jona (Co-Founder) 2 years ago 1

I think that maybe instead of letting people keep their movies when they redownload it, they should also have their projects back. If possible can we please have them back? My username is AerialLps 156.

Answer
Jona (Co-Founder) 2 years ago

Hey, thanks for giving us your feedback. So what you are suggesting is something we are thinking about and planning to resolve. Currently, it isn't easy because of how we are storing your projects.


One thing you can do meanwhile is to backup your projects to a file. You can do that from the home page. Simply long press a project and press on the cloud icon.

+2
Planned

Onion before alpha start and end setting needs swap

Anonymous 3 years ago • updated by IanJTurner 3 years ago 4
Just a small detail - the 'Before' sliders on the Onion Skin settings are the wrong way round. Alpha Start should be frame 1and Alpha End should be frame 10.  Confuses me every time! :)
Answer
Jona (Co-Founder) 3 years ago
I see what you are saying. So the start is where the main frame 0 is at, and frame 5 are the ends. We did it thinking on a left to right style but what you are saying makes sense since the main focus is frame 0 and from there it goes out.
+2

Bookmarks/Key Frames

IanJTurner 3 years ago • updated by Jona (Co-Founder) 5 months ago 4

Hi

I have yet another suggestion for a feature that would be very useful and, I think, possibly quite straightforward to impliment.


When animating in the traditional way, with pencil and paper on an animation disk, one will often add or remove drawings as the action one is animating progresses. This is one of the advantages that hand drawn animation has over, say, stop motion. You can do your drawings in whatever order you like, and you can go back and add details and secondary animations as often as required.


To replicate this flexibility in FlipaClip, you could add a Bookmarks feature.


As an example; if I had an action that was made up of nine drawings from frame 12 to frame 20 and I wanted to go back and add a secondary action (maybe a cat's tail swinging as he jumped onto a wall), I would start by making my first drawing on frame 12 and then my last drawing on frame 20 (these are known as 'extremes' or ' key drawings'). Next, I would probably make the halfway drawing on frame 16.


I would at this point only have three pieces of paper on my drawing board, and I could easily flip them as I drew to check the animation. Of course, currently in FlipaClip, I would still have all the other drawings inbetween, making it difficult to flip my three drawings.


If I could add bookmarks to frames 12, 16 and 20, and have Flipaclip completely ignore all the other frames whilst the bookmarks were active, this would replicate the traditional technique I've outlined. Then as I added my inbetween drawings, I could add and remove bookmarks accordingly. Then, when boookmark mode is deactivated, I could playback or flip the animation as normal.


It's actually quite a simple idea, so I hope my post isn't too complicated! I think this feature would certainly improve FlipaClips already excellent standing as the ONLY traditional animation app for Android.

Answer
Jona (Co-Founder) 5 months ago
Hey thanks for the idea. It's really valuable to us these kind of ideas. I completely understand what you are saying. Essentially you want to be able to bookmark a set of frames and be able to easily flip between them. I have written this on our notes to further explore this idea. Thanks!