Welcome to the official FlipaClip support forum!

Share with us your ideas, ask questions and get direct support from the developers right here!


QUESTION AND IDEA POSTS

If you have a question or idea, start by typing it in the input box provided below. All similar topics will be shown. If you don’t find an answer then simply post a new question or idea.


BUG POST

If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with the same issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.


Common details we need for reported bugs:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

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Latest updates 2,700

0

IPad to android phone

Liz Stankard 1 week ago in Android • updated by oz chiampi 1 day ago 2
0

URL Scheme

Maida 1 day ago in iOS 0
0

Apple Pencil 2 Double Tap?

Christiancph 1 day ago in iOS 0

Popular topics 2,349

+42
Planned

Insert an image into the canvas

Anonymous 3 years ago • updated by Léo Campetti 4 months ago 8
+32

Frame Hold

IanJTurner 4 years ago • updated by FunksMaName 1 month ago 20
+27

No Restore Button + Loss of Premium Features

boxofluff 1 month ago in Android • updated by András Dezső 4 weeks ago 9

Currently in progress 1

+24
Started

Paint bucket bug

User 413 1 year ago in Android • updated by 林 张 4 days ago 7
+10
Planned

Allow a cloud account to store projects

Amit 2 years ago • updated by Jona (Co-Founder & Lead Developer) 4 months ago 1
+10
Under review

Add color blend option and color shade version

Yt-tmntoli aj 2 years ago • updated by Jona (Co-Founder & Lead Developer) 1 year ago 3
+8
Under review

Please add this feature

Arc 1 year ago in Android • updated by Aaliyeh 2 months ago 3
+8
Planned

Add layer opacity, camera move, and easier copy/paste options

Anonymous 3 years ago • updated by Jona (Co-Founder & Lead Developer) 3 years ago 1
+6
Planned

Import GIF image into a project

RAVtv Studios 1 year ago • updated by Business Shark 12 months ago 4

Open bugs 475

+14

Crashes when trying to save Animat

Dogadian 1 year ago in iOS • updated by pegisiclan 9 months ago 4
+10

Won't recognize stylus

IdiotSauce 2 years ago • updated by Wolfinz 4 months ago 4
+9
Under review

It won't let me make a movie!

Wolfie Lizzie Moon 3 months ago • updated by lol wut 1 month ago 10
+9
Under review

App crashes

PandaGalLola 030 (YT) 2 years ago in iOS • updated by PugLife 3 weeks ago 32
+7

Premium Features won't work.

Flander The Green Axolotl 1 month ago in Android • updated by Don't Sleep On The Weekends 1 month ago 2

+27
Completed

Add FlipaClip for Chromebooks

Anonymous 3 years ago • updated by mystical 7 months ago 7

I would love to be able to use this on my Chromebook! I want to create animations by drawing with my intuos tablet and there isn't any program that does this in the Chrome store. This app would be perfect...if I could install it on my Chromebook

Answer

As far as we know Chromebooks now support Android apps! We haven't tested FlipaClip but it should technically work fine!

+26

IOS 9 Support

Tikari Alder 11 months ago in iOS 0

Hello! I currently have a first gen iPad Mini which runs on IOS 9, however, this app runs on IOS 10 or higher. Since I cannot update my iPad to IOS 10, I cannot download this app, which I wish to do. I would like to ask you guys to please add support for IOS 9, and I hope to be using FlipaClip soon. Cheers!

+24
Started

Paint bucket bug

User 413 1 year ago in Android • updated by 林 张 4 days ago 7

Its been around for a while and hasnt been addressed yet, so ill just say it here in hopes of it getting noticed:

Whenever two similar colors are put right next to each other, and ypu try to use the bucket tool on one side, the both colors become the color that you paint bucket'ed (?). Its pretty annoying, can you please fix this? Sorry if my description of it is terrible.

+22
Completed

More "traditional" colors for onion skinning

Anonymous 4 years ago • updated by Jona (Co-Founder & Lead Developer) 2 years ago 8
Hi guys.
You are still doing a great job with flipaclip.
Here my suggestion:
Could you pls add an option to modify the onion skin color?
Or make the previous frames in green and following ones in red?
Would be great.
Best regards

soe.rensen
Answer

As everyone might already know. This is available on version 2!

+21
Fixed

I can't open my projects! 😭

MysteriousWolfPaw 2 years ago in iOS • updated by Marco 2 months ago 34

I can do everything else but open my drawings an animations!! 😭😭 Please! Please help!!!

Answer

Hey guys! The latest release version 1.1.2 should have resolved this issue. Please let me know if it now works for you or not. Thanks!

+21
Planned

Screen Rotation

IanJTurner 3 years ago • updated by cutecutexox 3 months ago 9

A feature I use a lot when drawing in Autodesk Sketchbook is the screen rotate gesture. That is, the ability to rotate the canvas when using the two finger zoom getsture. The canvas can be rotated to any angle but will easily snap back to the original angle and will return to the original angle when Zoom 100% is clicked.


I really miss this when drawing in FlipaClip. I know it's possible just to rotate the tablet, but really this interupts the drawing flow far too much to be practical, especially as I often draw using a laptop stand to make my tablet more like a traditional drawing board.


If you look at images of traditional animation disks, you'll see that the ability to easily rotate the drawing has always been important in hand drawn animation, so I think this feature would be perfect for Flipaclip.

Answer

Oops, this has only taken 3 years to be implemented! :P So FlipaClip for iOS has this already available along with the option to turn it OFF under settings. In the coming weeks FlipaClip for Android will receive this feature too.

+19

Have accounts

Winkpaw 2 years ago in Android • updated by Sketch Kid 2 months ago 4

Make accounts to save your animations and then let's say is u have to transfer from your tablet to your phone you can do that by signing into your account

+16

How do I add music like in the competitions?

Serena 1 year ago in Android 0

I know I can apply music when I upload my animation to YouTube, but if I do that, I can't perfectly sync the animation with the beat. How can I apply music in the way that the competitions have it?

+16

Project drawings getting deleted

Luravuu Blackzz 2 years ago in Android • updated by dinosaurdaisy 3 months ago 17

i use samsung galaxy J5.my draw is getying delete all the time ! i THINK it was happening because of my low storage space. i start a normal project and start draw with one frame. when im finished to draw with frame one then i use another frame (2) to animate. i animate and animate and animate. then i go to the frames i've been draw to look and its all gone.. is there a way to stop this quickly ? i have many things to finish on flipaclip.

Answer

Thanks for the email. I did see the storage space available and you are unfortunately way under 100MB. :( This will cause the app to not work correctly. Essentially causing drawings to be lost. Please make sure to make some space on your device...


Be very careful not to remove FlipaClip files during clean up since that will cause some or all projects to be lost.