Welcome to the official FlipaClip support forum!

Share with us your ideas, ask questions and get direct support from the developers right here!


QUESTION AND IDEA POSTS

If you have a question or idea, start by typing it in the input box provided below. All similar topics will be shown. If you don’t find an answer then simply post a new question or idea.


BUG POST

If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with the same issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.


Common details we need for reported bugs:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get now!

Apple App Store

Google Play

Amazon App Store

Latest updates 2,166

+1

Contest notification is not showing on my android?

waterMELonYT 13 hours ago • updated 6 hours ago 2
+1

Splash contest not working

Wolfy 6 hours ago in Android • updated by waterMELonYT 6 hours ago 1
0

Why doesn’t the contest show up on my screen?!!!!

Julia Animations yesterday at 5:50 p.m. • updated by Flúffí Døødléz 6 hours ago 3

Popular topics 1,822

+28
Planned

Insert an image into the canvas

Anonymous 3 years ago • updated by Valeria 2 months ago 7
+23

Frame Hold

IanJTurner 3 years ago • updated by Jona (Co-Founder & Lead Developer) 2 weeks ago 11
+18
Started

Paint bucket bug

User 413 1 year ago in Android • updated by millowcreek 2 months ago 6

Currently in progress 1

+18
Started

Paint bucket bug

User 413 1 year ago in Android • updated by millowcreek 2 months ago 6
+7
Under review

Add color blend option and color shade version

Yt-tmntoli aj 2 years ago • updated by Jona (Co-Founder & Lead Developer) 9 months ago 3
+7
Planned

Add layer opacity, camera move, and easier copy/paste options

Anonymous 3 years ago • updated by Jona (Co-Founder & Lead Developer) 3 years ago 1
+5
Planned

Import GIF image into a project

RAVtv Studios 11 months ago • updated by Business Shark 8 months ago 4
+5
Under review

Remember draw tools settings states globally across projects

Anonymous 3 years ago • updated by Morgan Loomis 3 years ago 6

Open bugs 343

+9

Won't recognize stylus

IdiotSauce 1 year ago • updated by Wolfinz 4 hours ago 4
+6

Please, Update. Import music.

Geray Padilla Pérez 4 months ago 0
+6
Under review

On my android it wont let me open projects anymore.

jamarin.phillips 1 year ago in Android • updated by Ralph (Support) 1 year ago 1

+22
Completed

More "traditional" colors for onion skinning

Anonymous 4 years ago • updated by Jona (Co-Founder & Lead Developer) 1 year ago 8
Hi guys.
You are still doing a great job with flipaclip.
Here my suggestion:
Could you pls add an option to modify the onion skin color?
Or make the previous frames in green and following ones in red?
Would be great.
Best regards

soe.rensen
Answer

As everyone might already know. This is available on version 2!

+21
Fixed

I can't open my projects! 😭

MysteriousWolfPaw 1 year ago in iOS • updated by LeAnne 4 months ago 31

I can do everything else but open my drawings an animations!! 😭😭 Please! Please help!!!

Answer

Hey guys! The latest release version 1.1.2 should have resolved this issue. Please let me know if it now works for you or not. Thanks!

+18
Started

Paint bucket bug

User 413 1 year ago in Android • updated by millowcreek 2 months ago 6

Its been around for a while and hasnt been addressed yet, so ill just say it here in hopes of it getting noticed:

Whenever two similar colors are put right next to each other, and ypu try to use the bucket tool on one side, the both colors become the color that you paint bucket'ed (?). Its pretty annoying, can you please fix this? Sorry if my description of it is terrible.

+17

IOS 9 Support

Tikari Alder 7 months ago in iOS 0

Hello! I currently have a first gen iPad Mini which runs on IOS 9, however, this app runs on IOS 10 or higher. Since I cannot update my iPad to IOS 10, I cannot download this app, which I wish to do. I would like to ask you guys to please add support for IOS 9, and I hope to be using FlipaClip soon. Cheers!

+16

How do I add music like in the competitions?

Serena 11 months ago in Android 0

I know I can apply music when I upload my animation to YouTube, but if I do that, I can't perfectly sync the animation with the beat. How can I apply music in the way that the competitions have it?

+16
Completed

Export project as sequence of images

Anonymous 4 years ago • updated by Jona (Co-Founder & Lead Developer) 3 years ago 17
Hello,

Great app ! One suggestion. It would be nice to be able to export each frame in jpeg format in the same number of pixels as the animation. Right now you can do gif but it is very small.

Thanks again !
Answer
This feature has been added as of v1.4.6. Enjoy! :)
+14
Planned

Screen Rotation

IanJTurner 3 years ago • updated by Jona (Co-Founder & Lead Developer) 2 weeks ago 7

A feature I use a lot when drawing in Autodesk Sketchbook is the screen rotate gesture. That is, the ability to rotate the canvas when using the two finger zoom getsture. The canvas can be rotated to any angle but will easily snap back to the original angle and will return to the original angle when Zoom 100% is clicked.


I really miss this when drawing in FlipaClip. I know it's possible just to rotate the tablet, but really this interupts the drawing flow far too much to be practical, especially as I often draw using a laptop stand to make my tablet more like a traditional drawing board.


If you look at images of traditional animation disks, you'll see that the ability to easily rotate the drawing has always been important in hand drawn animation, so I think this feature would be perfect for Flipaclip.

Answer

Oops, this has only taken 3 years to be implemented! :P So FlipaClip for iOS has this already available along with the option to turn it OFF under settings. In the coming weeks FlipaClip for Android will receive this feature too.

+14
Planned

Add full HD canvas size support

RAVtv Studios 4 years ago • updated by Jona (Co-Founder & Lead Developer) 3 years ago 7
Hi guys all my animation are made in 1080:720 but what about 1920:1080 full HD? And maybe 2K? That would help flipaclip to be the perfect and quick tool for professional animatiors.
Answer

So we been working on a new design for the app that will enable us to easily add more options for the canvas.


The reason we haven't added this feature yet is mainly due to limitations on mobile devices CPU/MEM. Making a canvas have more pixels means more CPU required to process each of those pixels thus making the app work slower. So as we improve the app and devices get faster we will add a larger canvas size support. Also, the app design has prevented us from adding this feature.

+13

Add More drawing tools

Bettycat 1 year ago in Android 0