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Luravuu Blackzz 3 months ago in Android • updated 2 months ago 12

i use samsung galaxy J5.my draw is getying delete all the time ! i THINK it was happening because of my low storage space. i start a normal project and start draw with one frame. when im finished to draw with frame one then i use another frame (2) to animate. i animate and animate and animate. then i go to the frames i've been draw to look and its all gone.. is there a way to stop this quickly ? i have many things to finish on flipaclip.

Answer

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Answer
Not a bug

Thanks for the email. I did see the storage space available and you are unfortunately way under 100MB. :( This will cause the app to not work correctly. Essentially causing drawings to be lost. Please make sure to make some space on your device...


Be very careful not to remove FlipaClip files during clean up since that will cause some or all projects to be lost.

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same happens to me :/ I don't know why also but I'm sure I have enough storage space :[

Under review

Hey thanks for writing about this. This sounds like a storage issue. We recommend you have at least 100MB of storage. If you can't figure out how much storage go to the FlipaClip settings and trigger a bug report. On the email it will send please include the link to this forum post. Thanks!

+1
Answer
Not a bug

Thanks for the email. I did see the storage space available and you are unfortunately way under 100MB. :( This will cause the app to not work correctly. Essentially causing drawings to be lost. Please make sure to make some space on your device...


Be very careful not to remove FlipaClip files during clean up since that will cause some or all projects to be lost.

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hello.

I love this app but there is one.frickin.problem. I was working on the trauma meme project, and suddenly! "Flipaclip has stopped", i got frustrated, I keep on trying to enter the trauma meme project, I enter it, this pops out: Warning! Your device is in low space.... I hit okay and it crashes and sends me to the menu. When I entered the other projects it was working as always! It's so frustrating! Please help me.

Ask the warning says, you tablet or phone is running low on space. FlipaClip needs at least 100MB to run properly. :)

I know but when i enter another project and work on it (i made a 300 frame one) it's fine it doesn't crash or anything, it's only this project!

Mmm, very interesting. Could you reproduce the crash and right after go to FlipaClip settings and trigger a bug report? On the email it prepares please paste the URL to this forum post so we know what is it about. :) Thanks!

i delete photos to make space and my flipaclip is working im happy thank you !

Is there another way to get it to stop deleting my drawings without deleting pictures or apps? My Kindle Fire is dumb and no matter how much I delete, it still says that I have no storage space. Also, is there a way to get back the stuff that gets deleted? I lost a super important animation (Animal crossing meme) that took me weeks to finish and I've been trying to get it back, but it's not working.

I know how it is. I just upload all my pictures and videos that i wanted to keep in google drive (online) and delete all pictures and videos from the galery and its kinda helpful. Now i got more storage.