+1
Under review

All my projects are gone after upgrading

g.nikyta77 10 months ago • updated 10 months ago 2
while upgrading the app all my old cartoons i was working on, desappeared can you retrive them for me?

i need to retrive my old projects can you help me?

Answer

Answer
Under review

Hey, sorry to hear you lost all your projects. Let me ask you a few questions to figure out what could have been the cause.


1. What phone or tablet do you have? And what version of Android or iOS is it running on?

2. From v1 to v2 you updated?

3. Did you by any chance interrupt the upgrade progress?

4. Did the app crash when you opened it after upgrading it?


Thanks!

Answer
Under review

Hey, sorry to hear you lost all your projects. Let me ask you a few questions to figure out what could have been the cause.


1. What phone or tablet do you have? And what version of Android or iOS is it running on?

2. From v1 to v2 you updated?

3. Did you by any chance interrupt the upgrade progress?

4. Did the app crash when you opened it after upgrading it?


Thanks!

+1

I don't know what caused all this but I am sure you can track the old project page for me .Thank you Galaxy