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Under review

Bug, don't create a new proyect.

jdmega38 2 years ago • updated by Ralph (Support) 2 years ago 1

Hello, i'm a animator and Flipaclip is awesome forma muy job, but now the app do not create new proyects, when i use the option: "Create". The app pops: "Ooops, request failed e:-219" and don't create my new proyect, i need to make a new proyect and i can't :(


Device: Blu Studio Mini LTE

Android 4.4


Thanks, i need help.

Under review

Hello there! Thank you for bringing this into our attention. Can you please restart your device. It seems like the app is unable to create a folder on your device to make sure you have enough storage. If the issue still persist, kindly reproduce the issue on your end and directly trigger a bug report after. Thank you!