Welcome to the official FlipaClip support forum!

You can recommend ideas, ask questions and get direct support from the developers.


QUESTION AND IDEA POSTS

If you have a question or idea, start by typing it in the input box provided below. All similar topics will be shown. If you don’t find an answer then simply post a new question or idea.


BUG POST

If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with the same issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.


Common details we need for reported bugs:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get FlipaClip now on Google Play or the AppStore!

Latest updates 1,363

0

Frames Viewer

Revalvabe 4 days ago in Android 0
0

Premium features

Heloisa 4 days ago in Android 0
0

How do you rotate things

Anna LaButti 5 days ago 0

Popular topics 1,050

Currently in progress 2

+495
Started

Add audio/sound/music option

Anonymous 3 years ago • updated by ToasterTheWeeb 6 days ago 106
+8
Started

Paint bucket bug

User 413 6 months ago in Android • updated by chlorosomnia 4 months ago 5
+2
Under review

Vertical animation export?

Jarrett Billingsley 2 years ago • updated by Ralph (Support) 2 years ago 1
+2
Planned

Undo/Redo using volume buttons

Anonymous 2 years ago • updated by Jona (Co-Founder) 2 years ago 3
+2
Planned

Remarks on the new update

duanra 3 years ago • updated 3 years ago 8
+2
Planned

multi frame objects

RAVtv Studios 3 years ago • updated by Jona (Co-Founder) 3 years ago 5
+2
Planned

Draw Fill

IanJTurner 2 years ago • updated by Jona (Co-Founder) 2 years ago 1

Open bugs 174


+4

The unlocker won't update

Rosmai 6 months ago in Android • updated by Drewby 6 months ago 1

thank you for the update but I can't update my unlocker as it is no longer on the google play store and so I am unsure of what to do is there anything you can do?? As I reallt want to update my unlocker

+4

VCAM

Teejay 7 months ago in Android 0

Was just wondering if you could add a VCAM. It would really improve the app immensely. It kinda bugs me that you have to redraw and resize the background just to give it that panning camera effect etc.


I hope for a response soon :D 

+4

How do I add audio to my project

blood mist 10 months ago in Android 0
+4
Under review

App crashes

PandaGalLola 030 (YT) 11 months ago in iOS • updated by PERSON WITH NO LIFE 2 months ago 30

One thing I hate abt this app is it crashes so much then deletes a lot of the previous stuff you did and it deleted a lot of the previous stuff you did ALOT

Answer
Jona (Co-Founder) 10 months ago

Hey guys! So the latest update version 1.0.3 solved lots of issues that caused the app to crash. Please let me know if you think the app feels more stable after this update. If you are getting crashes please let us know how to reproduce the crash and what iPhone or iPad you have. Thanks!

+4
Under review

Unable to open my projects

cat 1 year ago • updated by Rose 1 year ago 2

After update v1.5.3.2 I can't get into my projects. Is there a reason this might be happening? And can i do anything to fix it?


+4
Completed

Full-Screen Drawing and Shortcuts

Theo Sparks 2 years ago • updated by Jona (Co-Founder) 3 months ago 6

Hey I love this app!!

Full screen drawing would make animating allot more intuitive (much like the sketchbook app that has handy shortcuts in each corner of the phone). If your animating on a phone screen real-estate is important, full screen drawing and customisable volume-key shortcuts (e.g. 'flipping' back and forth between frames) would greatly improve productivity in the app, it would make working feel more natual I think, as if Im working on a blank canvas rather than in an animation app if that makes sence. I hope you take this into consideration or at least give me your opinion on these features.

Thank you for making this incredible app!

Answer
Jona (Co-Founder) 3 months ago

On FlipaClip version 2 we have created a more expanded feeling to the canvas with minimal controls around it. In regards to the requested shortcuts feature we have already added to planned. Thanks!

+4
Planned

How to post on youtube (from amazon device)

Anonymous 2 years ago • updated by Graceotter 4 weeks ago 2

I can't post my animation on to YouTube, just because I don't have an android device. Please put YouTube feature on amazon devices

Answer
Jona (Co-Founder) 2 years ago

Thanks for your request. Yes, we are aware of YouTube direct upload not being possible on Amazon devices. The reason is that there is no GooglePlay app store installed. We have this planned to attempt to support YouTube upload without GooglePlay app store.

+4
Completed

Transparency and Soft Edge for Eraser

Anonymous 3 years ago • updated by Jona (Co-Founder) 3 years ago 3
Hi

A small addition that I would like to see is the abilitiy to adjust the transparency of the eraser tool, as you can with the pencil tool, and for the erasor to have a soft edge. This would create a much more natural drawing experience.

Also, whilst  I'm making suggestions, I'd like to ask how the plans for a frame hold function are progressing.

Thanks for a fantastic app.

Ian
Answer
Jona (Co-Founder) 3 years ago
We have just release FlipaClip v1.4.2 which now provides blurring option.