Welcome to the official FlipaClip support forum!

You can recommend ideas, ask questions and get direct support from the developers.


QUESTION AND IDEA POSTS

If you have a question or idea, start by typing it in the input box provided below. All similar topics will be shown. If you don’t find an answer then simply post a new question or idea.


BUG POST

If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with the same issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.


Common details we need for reported bugs:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get FlipaClip now on Google Play or the AppStore!

Latest updates 1,361

+2

I need to get a project back, I have all of the files.

SlothGodJeff 6 months ago in Android • updated by Xavo F 3 weeks ago 1
0

Uploading in YouTube

rashmisarita13 3 weeks ago in Android 0

Popular topics 1,048

+1
Under review

It would be better if each frame can have different time duration.

Jae 2 years ago • updated by Ralph (Support) 2 years ago 1
+3
Planned

Canvas size (Folha de papel)

Anonymous 2 years ago • updated by Jona (Co-Founder) 2 years ago 1
+3
Planned

Add audio option and improve YouTube upload

Anonymous 2 years ago • updated by Nytsrik Woods 4 weeks ago 2

Currently in progress 2

+494
Started

Add audio/sound/music option

Anonymous 3 years ago • updated by ToasterTheWeeb 5 days ago 106
+8
Started

Paint bucket bug

User 413 6 months ago in Android • updated by chlorosomnia 4 months ago 5
0
Planned

Background layer

Ricardo Roehe 2 years ago • updated 2 years ago 2
0
Planned

Good but

Anonymous 2 years ago • updated by Jona (Co-Founder) 2 years ago 1

Open bugs 174

0

Color Glitch

KittyCatz05 10 months ago in iOS • updated 10 months ago 0
0

!Important! Error E-6

Abby 10 months ago in Android 0
0
Under review

App crashes everytime I try to start à new project

Thomas de Limbourg 10 months ago in Android • updated by Jona (Co-Founder) 5 months ago 1

+1

Help! update trouble!

Cinnachu 6 months ago 0

my app keeps spaming me with the message saying, "update now to continue using unlocker features! "Problem is, when I click 'update' on the message it brings me to the playstore saying that it updated 11 hours ago, but it still isn't updated. I am aware that I am not the only one experiencing this issue,  and I hope this gets fixed as soon as possible. Thank you. 

+1

The unlocker is gone from my device but I want to update it

Magictiger400 6 months ago • updated 6 months ago 1

the unloker is gone and I can't update it

+1
Under review

No pressure sensitivity on iOS device

Andie 6 months ago in iOS • updated by Lauren 2 weeks ago 5

pressure sensitivity doesn't work for me or does it only work if I have a Apple Pencil? Please help. 

Answer
Korin (Support) 6 months ago

Hey Andie! There is a stylus pressure sensitivity toggle switch you can turn on and off in the app settings. Check to see if that is turned off? 

+1
Thanks

Copy & Paste Multiple Frames between Projects

IanJTurner 7 months ago • updated by Jona (Co-Founder) 6 months ago 1

I just discovered that I can move frames between projects using the frames viewer. This is really handy, as I much prefer to work on just a few drawings at a time. Now I can effectively chop projects up with the Clone option and then splice them back together with copy and paste in the frames viewer. Excellent.

+1

Feathered Edge Selection

IanJTurner 7 months ago • updated 7 months ago 0

It would be great if the selection tool had an edge feather adjustment, like the eraser tool does. At the moment, when you copy & paste a part of a drawing from one frame to another, you have to use a soft edged eraser to tidy up the join and remove the hard edges where the pasted part meets the drawing. If you could add a small feather to the edge of a selection, then the drawing and the pasted area would blend smoothly, requiring less cleaning up.

+1

How do I restore my purchase?

EmperorKira 7 months ago in Android • updated by Jim Jackson 6 months ago 1

I bought the app a while back, deleted it and downloaded it again but my purchase is gone, what do I do? 

+1

Refund please?

Amya Allen 7 months ago in Android 0

Hi! I paid for and in-app purchase only to see if it would work because it wouldn't on my other device. It did, but I don't want it on my phone since it's hard to draw on my phone. I used my moms Paypal, so I was wondering if I could get a refund please? 

+1
Answered

How do I insert music on iOS

raelincollins1 7 months ago in iOS • updated by Korin (Support) 7 months ago 1
Answer
Korin (Support) 7 months ago

Hey aelincollins1. At the moment, FlipaClip does not have any options for putting audio into animations for IOS or Android. The FlipaClip development team is working to have this out for you guys soon, so stay tuned for more updates!