Welcome to the official FlipaClip support forum!

You can recommend ideas, ask questions and get direct support from the developers.


QUESTION AND IDEA POSTS

If you have a question or idea, start by typing it in the input box provided below. All similar topics will be shown. If you don’t find an answer then simply post a new question or idea.


BUG POST

If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with the same issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.


Common details we need for reported bugs:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get FlipaClip now on Google Play or the AppStore!

Latest updates 1,215

0

Objects

hoffmannrobin99 4 weeks ago • updated 3 weeks ago 2
0

Stuck/ won't download

Sock 4 weeks ago in iOS 0
0

How do I add audio?

wsol.daniels 4 weeks ago in iOS • updated by Sam 4 weeks ago 1

Popular topics 904

+3

how do I put music in my animations

AnimeKid 8 months ago 0
+3

Flipaclip Will not update for Kindle Fire.

Seraphina 8 months ago • updated by Coffiebae 7 months ago 1
+3

Questions and a suggestion

TheArtistDope 8 months ago 0

Currently in progress 2

+419
Started

Add audio/sound/music option

Anonymous 3 years ago • updated by Hira 1 day ago 82
+7
Started

Paint bucket bug

User 413 5 months ago in Android • updated by chlorosomnia 3 months ago 5
0
Planned

i wish that it was in the windows store

Anonymous 3 years ago • updated by Jona (Co-Founder) 3 years ago 1
0
Planned

Add frame buttons

Ricardo Roehe 2 years ago • updated by Jona (Co-Founder) 2 years ago 1
0
Planned

Allow importing videos to projects

Anonymous 2 years ago • updated by Jona (Co-Founder) 2 years ago 1
0
Planned

Add opacity option for brushes and bucket fill tool

Anonymous 2 years ago • updated by Jona (Co-Founder) 2 years ago 1
0
Planned

Let me choose which YouTube channel to upload video into

Anonymous 2 years ago • updated by Jona (Co-Founder) 2 years ago 1

Open bugs 143

0
Under review

Purchase not working on Kindle Fire

Myhos Lynx 7 months ago in Android • updated by Jona (Co-Founder) 4 months ago 1
0

Paint bucket?

Silver 7 months ago in iOS • updated by Hugo 4 months ago 3
0
Under review

Duplicate issue

duanra 7 months ago • updated 7 months ago 2
0

Won't Let Me Restore Purchases

why 7 months ago in iOS • updated by Werewolves Rock aj 7 months ago 1

+1

How to restore a deleted layer?

Margo 2 months ago 0
+1

How do i save an animation?

I CAN ANIMATE 2 months ago 0
+1

Fingers for lasso. 2 fingers to undo, 3 fingers to redo. (When Stylus to draw)

dadapotok 2 months ago • updated by Tristratos 2 months ago 1

please, improve UI. 

Use Fingers for lasso. Tap 2 fingers to undo, tap 3 fingers to redo.

This will make  drawing and animation much faster!

(for those who has a  Stylus / apple pencil to draw)

Thank you

+1

You should have a gmail account login.

Dweeb.art 3 months ago 0

I lost everything I had, so it makes me sad and I paid for everything then loose it. That's not fair.

+1
Answered

What are the video import compatible formats?

Chris 3 months ago in Android • updated by Jona (Co-Founder) 2 months ago 1

Hi

I was just wondering what video format & settings work correctly with FlipaClip's "Add video" option because  pretty much every time I try adding a video to my project I encounter problems. Depending on the file type either the import fails, Flipaclip can't read the file or the import is successful but only the first few frames of the video get added, sometimes just the first frame is all that is added.

Thanks.






Answer
Jona (Co-Founder) 2 months ago

Hey, great question! We currently support mp4 video files.

+1

How do you change accounts

CloudGamer 3 months ago 0

I have my money on one account and I don't know how to change accounts I hit log out of Facebook and YouTube but it doesn't do anything. Please help fast

+1

Lasso Tool Icons (Delete, Flip V/H) are in the way

Shane Newville 3 months ago in Android • updated 3 months ago 0

Since the redesign, while using landscape orientation on my phone (why would I use it any other way with a tiny screen?) The Lass tools (after selecting something with it) are in the way & I can't move them.  The only work-arounds I know are to zoom out or go back to vertical screen orientation.  


Some ideas would be to make them movable, maybe lay out the icons horizontally and by default place them in that big unused space on the top left.  


Certain things make the work area feel a lot smaller than it used to be for me as a phone user.


Thanks again for making a great animation app.

+1

Bad Bug (Please resolve this issue)

Fawni 3 months ago 0

Dear flipaclip headquarters, There is a terrible bug. Since I'm pretty new to using flipaclip I have only known the newest version. I'll  get Straight to the point, I can handle small bugs and glitches but this has crossed the line. I'm currently working on an animation project, And when ever I erase something from one frame it removed the entire fracking frame,The frame will still be there, but it's just blank. And when ever I try to press the undo button it doesn't help at all. I relatively spend a lot of time into one frame. Making sure the anatomy is good, and that it runs smoothly with the other frames. Even though the frames I have lost are only for the structure of the skeleton, they are still very important. But it removes the frame every time I try to erase something. I will not use flipaclip until this matter is fixed. Thank you for taking the time to read this.