Welcome to the official FlipaClip support forum!

You can recommend ideas, ask questions and get direct support from the developers.


QUESTION AND IDEA POSTS

If you have a question or idea, start by typing it in the input box provided below. All similar topics will be shown. If you don’t find an answer then simply post a new question or idea.


BUG POST

If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with the same issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.


Common details we need for reported bugs:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

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Latest updates 1,215

+6
Planned

Insert an image into the canvas

Anonymous 2 years ago • updated by Mr. Guest 3 weeks ago 4
0
Answered

Copy not working

JackOats 2 years ago • updated by Eddsworld Animatior 3 weeks ago 3

Popular topics 904

Currently in progress 2

+419
Started

Add audio/sound/music option

Anonymous 3 years ago • updated by Hira 22 hours ago 82
+7
Started

Paint bucket bug

User 413 5 months ago in Android • updated by chlorosomnia 3 months ago 5
0
Under review

Duplicating drawn frames?

manolitoagustin 1 year ago • updated by Ralph (Support) 1 year ago 1
0
Planned

Pen style

TheAnimatorFromSpace 1 year ago • updated by Ralph (Support) 1 year ago 1
0
Planned

Stickers

Lairys 1 year ago • updated by Jona (Co-Founder) 1 year ago 1
0
Planned

Add a rimeline/timestamp feature in addition to the frame numbers.

Ejay 1 year ago • updated by Ralph (Support) 1 year ago 1
0
Planned

Allow use of jpg/png in animations

chad64 1 year ago • updated by Ralph (Support) 1 year ago 1

Open bugs 143

0

Can't make new projects since update???

Oreobun 5 months ago • updated 5 months ago 1
0
Planned

Onion Skin Toggle Causes Undo

IanJTurner 5 months ago in Android / Beta • updated by Jona (Co-Founder) 2 months ago 6
0

The evil popup

Salamander 5 months ago in Android 0
0

Grid and Onion Skin On/Off Toggle Issue

IanJTurner 5 months ago in Android / Beta 0
+2
Planned

multi frame objects

RAVtv Studios 3 years ago • updated by Jona (Co-Founder) 3 years ago 5
Hello guys. It will be nice if I can set that a layer is shown the whole movie. Or that I can make that it disappears anytime. Or that many frames (animation) are looping. So when I add a new frame, the layer is shown.
Answer
Jona (Co-Founder) 3 years ago
Hey, thanks for the feedback. We been thinking about this particular feature. We are looking into making this available in the near future.
+2
Answered

change layer order

Anonymous 3 years ago • updated by kawaii sweet squishy 9 months ago 2
How do you change the order of the layer? I didn't plan well and used the top layer, and i need to add a layer on top of that. Can I add a new layer or move a blank bottom layer to the top? I really don't want to copy and paste ... Thanks!
Answer
Jona (Co-Founder) 3 years ago
Currently you can't change the layer order. However, we are already working on this feature. Also, we will be supporting more than 3 layers. We hope to make it available sometime early next month or sooner. Sorry for the inconvenience. :(
+2
Will be answered

Fix bucket fill tool

Anonymous 2 years ago • updated by Jona (Co-Founder) 2 years ago 1

Fix paint box! I want to fill my animation with paint but it filled the entire area! I used a Pen (on drawing tool) with 0.10 mm, i can't put some paint on my drawing, please FIX it!


I'm waiting for some reply...



Answer
Jona (Co-Founder) 2 years ago

Hey, thanks for your feedback. The problem is that the pen is drawing a thin line where the bucket fill is finding it's way out of the line. We will add soon an option where you can change the threshold value of the bucket tool. This will allow you to fine tune it and allow filling properly without leaks.

+2
Answered

Can I add sound?

Anonymous 2 years ago • updated by Jona (Co-Founder) 2 years ago 2
Answer
Jona (Co-Founder) 2 years ago

At the moment you can't. We will add audio support soon.


Please see the following post about this feature request:

http://support.flipaclip.us/topic/583087-add-audio-option/

+2
Planned

Draw Fill

IanJTurner 2 years ago • updated by Jona (Co-Founder) 2 years ago 1

A very useful tool in the TVPaint Animation program is the Draw Fill tool. This tool enables you to draw a shape which is then automatically filled with the selected colour at the selected opacity level. For colouring line drawings in an animation this is an invaluable feature - and closely mimics the cel painting method used in traditional animation. In addition, the Draw Fill tool can be set to erase, so that one can quickly and easily draw areas that need to be erased.


It would be great if you would consider adding a tool like this for future versions of FlipaClip.

Answer
Jona (Co-Founder) 2 years ago

Very cool idea. I have set this as planned. Thanks!

+2
Completed

Add export project option

Anonymous 3 years ago • updated by Jona (Co-Founder) 1 year ago 20
Need to save projects as my device is smashed and will be replaced. Is this possible at the time being? Basically like for like insurance will swap my device rather than repair it. So I really need to save the projects I have already begun. Hope there is a solution to save my work from being a waste of time :-)
Answer
Jona (Co-Founder) 1 year ago
We have just release FlipaClip v1.4.2 which now provides the option to share projects! :)
+2
Planned

Make FlipaClip available on Windows Phone

Anonymous 3 years ago • updated by Jona (Co-Founder) 3 years ago 1
What an amazing application your team has made. It does wonders! I was fascinated to find myself being too docile to learn to animate my drawings so easily. You should be awarded something for your outstanding contribution to the Google play store! Please, introduce your app for Windows Phone 8.1 as it's frustrating for me to borrow my brother's phone just to use your amazingly impactful app. Awesome job guys!
Answer
Jona (Co-Founder) 3 years ago
Thanks for the awesome feedback! It is really awesome to read them and helps us fuel up to continue working hard! :)

We would love to have FlipaClip available on Windows for sure! We are currently looking into building our main technology to be easily used on multiple platforms including Windows. We hope we can get started sometime this year.
+2
Completed

Add paste between frames option to the stage timeline

tom dytrych 3 years ago • updated by Jona (Co-Founder) 8 months ago 2
Great app - idea for future versions. 
The way you add a new frame by cloning the previous frame - would be great if you could go to any point in the film and insert a frame copied from the previous frame - I know you can do this in the frame window but it would be easier and more intuitive in the normal edit window...
Answer
Jona (Co-Founder) 8 months ago

As of FlipaClip v2 the requested features are now available! Simply long press the frame on the timeline to get the options.


+2
Completed

Reorder frames

Ricardo Roehe 2 years ago • updated by Jona (Co-Founder) 2 years ago 4
Hello!

How about the ability to move / reorder frames?
Open the "frames viewer", hold a frame then drag and drop to put it in other position.

Cheers!
Answer
Jona (Co-Founder) 2 years ago

This feature is now part of our latest release v1.5.1.0!

+2
Completed

Add more layers

Anonymous 3 years ago • updated by Jona (Co-Founder) 2 years ago 2
Can you add a couple more layers? It would be a TON easier if you did. Maybe 5 more I would recommend.
Answer
Jona (Co-Founder) 2 years ago

More layers have been added. We now provide 6 layers. In the near future we will look into adding more layers.